Privacy Policy
Forex Robots · Alive FX (Pty) Ltd · Last updated 12 May 2023
This Privacy Policy describes how Forex Robots (Alive FX (Pty) Ltd) collects, uses and discloses your information when you use our website and services, and the rights available to you. By using the Service you agree to the collection and use of information in accordance with this Policy.
Who We Are
Forex Robots (Alive FX (Pty) Ltd), 28 Stableford Drive, Plettenberg Bay, South Africa, 6600. Country: South Africa.
Information We Collect
Personal Data: email address, first and last name, phone number, address, city, province, postal code, and usage data.
Usage Data: collected automatically — IP address, browser type and version, pages visited, date and time of visit, time spent on pages, device identifiers and diagnostic data, including information about your mobile device where applicable.
Cookies & tracking: we use session and persistent cookies and web beacons for essential functions, cookie-acceptance tracking, and remembering your preferences. You can instruct your browser to refuse cookies, but some parts of the Service may not function.
How We Use Your Data
To provide and maintain the Service; manage your account; perform our contract with you; contact you by email, phone, SMS or push notification about updates and services; send news, offers and information about similar goods and services (unless you opt out); manage your requests; for business transfers; and for analytics to improve the Service.
When We Share Your Data
With service providers (to analyse usage and contact you); in connection with a business transfer (merger, sale, financing or acquisition); with affiliates and business partners; with other users when you post in public areas; and with your consent.
Retention
We retain Personal Data only as long as necessary for the purposes set out here and to meet our legal obligations, resolve disputes and enforce our agreements. Usage Data is generally retained for a shorter period.
International Transfer
Your information may be processed and stored outside your jurisdiction, where data-protection laws may differ. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Policy.
Your Rights
You may request access to, correction of, or deletion of your Personal Data at any time by contacting us or through your account settings. We may need to retain certain information where we have a legal obligation or lawful basis to do so.
Disclosure
We may disclose Personal Data in a business transaction (with notice), to law enforcement or public authorities where legally required, and where necessary to comply with the law, protect our rights or property, prevent wrongdoing, protect the safety of users or the public, or guard against legal liability.
Security
We use commercially acceptable means to protect your Personal Data, but no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13 and we do not knowingly collect data from children under 13. If you believe a child has provided us with Personal Data, please contact us and we will remove it.
Links to Other Sites
Our Service may contain links to third-party sites we do not operate or control. We assume no responsibility for the content or privacy practices of those sites and advise you to review their policies.
Changes & Contact
We may update this Policy and will post changes here with a revised “last updated” date. For any questions, contact us at [email protected] or +27 76 457 7444.
