Last updated 9 November 2026
These terms apply to Alive FX Social Marketing (the "Service"), provided by Alive FX (Pty) Ltd, South Africa ("we"). By using the Service you agree to them. Contact: [email protected].
The Service lets you plan, schedule and publish posts to social media accounts that you own or are allowed to manage, including TikTok, Facebook Pages, Instagram, YouTube and LinkedIn.
You must be 18 or older and act for a business or as a creator. Keep your login safe. You are responsible for everything done in your workspace.
You own what you post. You give us permission to store it and send it to the networks you choose, only to run the Service. You confirm you have the rights to everything you post, including music, pictures and video.
Every post must follow the rules of the network it goes to. For TikTok this includes the TikTok Terms of Service, Community Guidelines, Music Usage Confirmation and, for branded content, the Branded Content Policy. You choose the privacy and interaction settings for each TikTok post yourself. We may stop a post or close a workspace that breaks these rules or the law.
We never post without your action: a post goes out only when you press Post now, schedule it, or approve it. We never ask for your social media passwords.
Networks can change or switch off their posting tools at any time. We do our best to keep the Service running but do not promise it will always be available or error free.
Prices are agreed with you in writing before your workspace is opened.
To the extent the law allows, we are not liable for indirect losses, lost profits or anything a network does with your content. Our total liability is limited to the fees you paid us in the last three months.
You can stop at any time by emailing us. We delete your data as set out in the Privacy Policy.
These terms are governed by the laws of the Republic of South Africa.